Project Zero leverages the combined strengths of Amazon and brands to drive counterfeits to zero
Automated protections
Powered by Amazon’s machine learning, automated protections continuously scan our stores and proactively remove suspected counterfeits. Brands provide key data points about themselves (e.g. trademarks, logos, etc.) and we scan over 5 billion daily listing update attempts, looking for suspected counterfeits.
Self-service counterfeit removal
Brands no longer need to contact us to remove counterfeit listings from our stores. Instead, they have the unprecedented ability to do so themselves using our new self-service tool. We also use this data to strengthen our automated protections to better catch potential counterfeit listings proactively in the future.
Product serialisation
Brands apply a unique code on every unit they manufacture for an enrolled product, allowing Amazon to scan and confirm the authenticity of every one of those products purchased in Amazon’s stores. With this service, we can detect and stop counterfeiting for every product unit before it reaches a customer.
“We are really happy to be part of the world of Amazon Project Zero. I have to admit that, in the beginning, we were a bit sceptical about Project Zero, mostly because we face a quite unique set of challenges online, being an SME with a global footprint and whose products are built on the values of open source. However, Project Zero proved to be an amazing tool…”
Project Zero has been really helpful in our efforts to fight counterfeits; we love being able to zap villainous listings ourselves!
Our experience of the self-service removal tool was excellent, and the response time was lightning fast.
Project Zero, with its automated protections and the self-service removal of counterfeit products, is a significant development that will help ensure our customers receive authentic Vera Bradley products from Amazon.
For the latest updates on Project zero, read our official blog post or refer to the FAQ page.
Eligibility requirements
Step 1
Your brand must be enrolled in Amazon Brand Registry with a government-registered trademark.
Step 2
- Be the rights owner of the trademark.
- Have an Amazon account with access to Brand Registry.
- Have submitted reports of potential infringements with an acceptance rate of at least 90% in the last six months.
To check if you are eligible, sign in using your Amazon account associated with Brand Registry.
Note: To prevent misuse of our tools, Amazon has the right to evaluate additional factors to determine a user's eligibility.
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